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SHIPPING

DOMESTIC & INTERNATIONAL SHIPPING

FREE SHIPPING OVER $250 ( only applied for Domestic) 

  • We ship WORLDWIDE. If your country is not listed at the checkout, please email us and we will consider adding your country to the list.
  •  DHL / Australian Post -  Delivery estimated between 10-20 days.
  • Once an order has been shipped and tracking details emailed to you, Andean Collective is no longer responsible for goods shipped. Please check with DHL if you have any delivery issues.
  • DHL may incur higher customs/duty taxes depending on your country, if you are concerned with this we suggest choosing International Registered post option instead. For information on Custom/Duty tax, speak to your local customs office.

LOST OR MISSING PARCELS

We cannot take responsibility for any parcels that have gone missing, been stolen, or been delivered incorrectly. Unfortunately, once the parcel has left our hands it is the responsibility of AUSPOST and any further disputes must be settled with them.

If you wish to add insurance to your order you may be able to for an additional fee. Please send us an email to hello@andeancollective.com if you would like to discuss this.